Shipping & Delivery Policy
Last Updated: March 13, 2026
Cambuy (operated by Basuri Gadgets Store Private Limited) provides shipping across India through trusted logistics partners.
-
Order Processing and Delivery Time
-
Order Processing Time: 1–2 business days
-
Estimated Delivery Time: 2–4 business days from order date
Delivery timelines may vary depending on location, product availability, and courier performance.
Delivery timelines are estimates and may be affected by external factors such as weather conditions, public holidays, or logistics delays.
-
Shipping Charges
-
Free Shipping on orders of ₹10,000 and above
-
Flat ₹99 shipping charge on orders below ₹10,000
Shipping charges are displayed clearly at checkout.
-
Shipping Partners and Tracking
We use reliable courier partners including Blue Dart, Delhivery, DTDC, and similar providers.
-
Tracking details are shared via email and SMS after dispatch
-
Customers can track orders using the provided tracking link
-
Delivery Responsibility
-
Customers must provide accurate name, address, and contact details
-
We are not responsible for delivery failures due to incorrect information
Delivery attempts:
-
Courier partners typically attempt delivery up to 2 times
-
If unsuccessful, the order may be returned
-
Damaged, Defective, or Incorrect Items
-
Issues must be reported within 24 hours of delivery
-
Unboxing proof (photos/video) is mandatory
All resolutions are handled strictly as per our Return & Refund Policy.
-
Order Cancellation
-
Orders can be cancelled before dispatch
-
Once shipped, orders cannot be cancelled
Customers must follow the return process after delivery if eligible.
-
Contact Information
For shipping-related queries:
Email: support@cambuy.in
Phone: +91 8287144635
Business Details
Legal Entity:
Basuri Gadgets Store Private Limited
Registered Office:
44/11, Ranikhera, Mundka, Near Kali Mata Mandir,
North West Delhi, Delhi – 110081, India
Retail Store:
J-25, Bandar Wali Khui, Near Ramesh Nagar Metro Gate No. 3,
New Delhi – 110015, India